Other Ways to Order your Prescriptions
- NHS App:
Use the NHS App to order repeat prescriptions and nominate a pharmacy where you would like to collect them - In Person:
Please put your repeat prescription slip in the box in reception. - By Post:
Post the computerised repeat prescription slip indicating the medication you require to the surgery, enclosing a stamped self addressed envelope. If posting please remember to use a secure, tracked postal service and give at least one weeks notice for a first class and longer if using second class. - Chemist:
Some of the local chemists also offer a collection service for the surgery. Prescription Collection Points.
When will my Prescription be ready?
Requests for repeat prescriptions will be ready for collection in 4 working days if you are picking up at the surgery. So a prescription requested on a Monday will be ready for collection on Friday, a prescription requested on a Wednesday will not be ready for collection until the Tuesday.
Please request prescriptions well in advance of public holidays. If you require a prescription more than a week from its due date please provide an explanation, such as going on holiday. Please give explanation if requesting a larger than prescribed volume.
For those that request their prescription be sent to a local pharmacy then the time will be dependent on the pharmacy, please contact the relevant pharmacy for further information.
Collection Points
Patients can either collect their prescription from the surgery or a chemist of their choice.
In order for prescriptions to be collected from a chemist, patients need to register at their chemist of choice for the 'Prescription Collection Service'. Once the Chemist has agreed to collection on your behalf, Patients then need to instruct the Practice which must be in writing.
Forms are available from most chemists or use can complete our online General Administrative Query Form.
Electronic Prescriptions Service
The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.
Prescription Queries
Please complete our an online Administrative Query Form if you have any queries about your prescription.
Useful Information
Repeat Prescription requests are not accepted over the telephone as this can lead to errors.
Each drug has two names, the generic and the brand name. Where possible we use the generic name because this is usually much cheaper for the health service. Due to this, you may notice a change in colour, shape or size of your drug. Do not be concerned by this, you are still receiving the same drug of the same quality, it is only the appearance that has altered.
Please book your medications review appointment at least 10 days before your medication runs out.
Prescriptions Synchronization
If you are collecting repeat medications several times a month you may benefit from synchronizing your prescriptions to bring them all in line so you can collect them all at the same time. Please complete a Prescriptions Synchronization Form and we will try and assist you where possible.
Prescription Charges and Exemptions
The NHS prescription charge is a flat rate amount which successive Governments have thought it reasonable to charge for those who can't afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need a lot of medication.
Prescription charges and Prescription Prepayment Certificates (PPC).