Repeat Prescriptions

1. Online Ordering

We recommend that you use the NHS App to order your repeat prescriptions. You can also use the Patient Access website as an alternative method.

2. Pharmacy

Arrange with a local pharmacy to request and collect your prescription. Prescription Collection Points.

3. In Person or By Post

Send your computerized repeat prescription slip, with the medication needed, to the surgery.

• Collection Options: You can either collect your prescription from the surgery, have it collected by your nominated pharmacy (see above) or have it posted back to you.
• Postal Service: If you prefer it posted, include a stamped self addressed envelope. Use a secure tracked postal service and allow at least one week for first class postage, and longer for second class.

In the interests of safety, we do not accept requests by telephone. 

Requests for repeat prescriptions will be ready for collection in 4 working days if you are picking up at the surgery. So a prescription requested on a Monday will be ready for collection on Friday, a prescription requested on a Wednesday will not be ready for collection until the Tuesday.

Please request prescriptions well in advance of public holidays. If you require a prescription more than a week from its due date please provide an explanation, such as going on holiday. Please give explanation if requesting a larger than prescribed volume.

For those that request their prescription be sent to a local pharmacy then the time will be dependent on the pharmacy, please contact the relevant pharmacy for further information.

For any prescription queries, please complete an online Accurx Administration Query.

Patients can collect their prescriptions from the surgery or their nominated pharmacy.

Setting Up Pharmacy Collection: Easy Steps to Follow:

• Register for Prescription Collection Service: Sign up at your chosen pharmacy. You can find local pharmacies using our Local Pharmacy Search Tool.
• Pharmacy Agreement: Pharmacy must agree to collect on your behalf.
• Practice Instruction: Inform your practice: You can do this by sending an Accurx Administration Query or in person at reception.

• Order Prescriptions Early: To avoid running out, reorder your medication when you have a week's supply left.
• Emergency Supply: In case of emergencies, your pharmacist can provide a few tablets until your new prescription is ready.
• Travel Preparations: Always carry a list of your medications and ensure you have enough to cover your holiday. Some countries may require a doctor's letter; check with your travel agent.
• Elderly Relatives: Ensure they have an adequate medication supply. Dossette boxes or blister packs can help manage large amounts of medication.

Each drug has a generic and a brand name. We use the generic name whenever possible because it is usually more cost effective for the health service. As a result, you may notice changes in the colour, shape, or size of your medication. Rest assured, the drug quality remains the same, only its appearance has changed.

Please book your medications review appointment at least 10 days before your medication runs out.

If you collect repeat medications multiple times a month, you may benefit from synchronizing your prescriptions to align their collection dates. This way, you can collect them all at once. Please download and complete a Prescriptions Synchronization Form, and we will do our best to assist you. Once the form is completed, kindly take it to reception.

The NHS prescription charge is a flat rate amount which successive Governments have thought it reasonable to charge for those who can't afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need a lot of medication.

Prescription charges and Prescription Prepayment Certificates (PPC).

Prescription charges and who does not need to pay.