8 High Street,
Stone, Staffordshire,
ST15 8AP

General Patient Information

Practice Booklet

Cumberland House Surgery Practice Booklet

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We operate a Practice Complaints procedure as part of the NHS system for dealing with complaints. Our system meets national criteria.

The practice takes complaints very seriously and we aim to address all concerns promptly and satisfactorily. We have a formal procedure in place to handle complaints and should you have any grievance please contact our Practice Manager in writing at our Cumberland House Surgery address.

A copy of our Complaints Procedure is available from Reception or please contact our Practice Manager for further information.

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Veteran Friendly Accredited GP Practice

We are a Veteran Friendly Accredited GP Practice. This means we have a dedicated Clinician who has a specialist knowledge of service related health conditions and veteran specific health services. This is important in helping Veterans to get the best care and treatment.

If you are ex forces, please let your GP know to help ensure you are getting the best possible care.

Military and Veterans Organisations and Resources.

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NHS Integrated Care Board

An NHS Integrated Care Board (ICB) is an organisation with responsibility for NHS functions and budgets.

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Stone and Eccleshall Primary Care Network

Together with Mansion House Surgery and Crown Surgery we make up the Stone and Eccleshall Primary Care Network. Our aims are to allow the member practices the opportunity to develop new services, improve efficiencies and ultimately, improve the care provided to our patients. We will develop new ways of working that will look to use innovative approaches to health care delivery and work with local community, mental health, social care and voluntary services to create a culture of wellbeing for all our patients.

We join with other Staffordshire Primary Care Networks (PCNs) under the umbrella of GP First in order to increase our ability to do this.

This new model of care enables us as practices to be more proactive in creating more integrated health and social care for our patients. We want to encourage wellbeing through healthy communities so we aim to work more closely with local organisations.

Our vision is to make General Practice more resilient

As practices our vision is to make general practice more resilient, inspiring innovation and working with our patients, staff, partners and communities as one team. Although we acknowledge these are challenging times for the NHS, we firmly believe that by developing robust working relationships in the health and social care system we can ensure that we offer a valued quality experience to our population.

National Association of Primary Care (NAPC)

For more information about Primary Care Home visit the National Association of Primary Care (NAPC) website

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Statement of Purpose

Cumberland House Surgery Statement of Purpose.

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GP Average Earnings

Disclaimer: NHS England requires that the net earnings of doctors engaged in the practice is publicised, and the required disclosure is shown below. However it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice, and should not be used to form any judgement about GP earnings, or to make any comparison with any other practice.

All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice.

The average pay for GPs working in Griffiths and Partners in the 2022 to 2023 financial year was £101,547 before tax and National Insurance. This is for 4 part time GPs and 1 locum GP who worked in the practice for more than 6 months.