8 High Street, Stone, Staffordshire, ST15 8AP

    Telephone: 01785 813 538
    Out of hours: 111

    Patient Access

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    Mobile App

    The free Patient Access app provides greater convenience for patients who are away from a desktop PC or laptop, with access to an Android or Apple Smartphone.

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    Getting Support

    If you need help using Patient Access, visit the Patient Access Support website.

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    How to Register for Patient Access

    For security reasons you must prove your identity to the reception staff who will then supply a registration document with personalised access code. For a full list of identity documents please check the list at www.gov.uk/government/publications/proof-of-identity-checklist.  

    You can only apply in person and we require 2 forms of ID -  photo-ID for the person making the application or alternatively a birth certificate if no photo ID is available and an up-to-date document with proof of registered address.. Once a patient reaches their 16th Birthday they will be required to Register themselves for an access code, to comply with confidentiality regulations.

    Please also refer to our Patient Access Guidance Notes prior to your first use of the system.