Doctors
Our doctors work in a partnership and as a group. Although you are registered with a named doctor, you may see any of the doctors in the partnership.
Dr Shupa Rahman MBBS (London 1992), MRCGP, DRCOG, DFFP
Partner. Qualified in London and trained in Surrey. Has been a partner at the Practice for over 20 years. Is a GP trainer and also GP tutor for Keele University medical students. Is the current Safeguarding Lead. Has an interest in diabetes and cardiovascular disease management.
Dr Richard Payne MB BCh (Wales 2000), DRCOG, MRCGP
Partner. Qualified from University of Wales College of Medicine in Cardiff in 2000. Started working at Cumberland House in 2004. Has a particular interest of and further training in the management of skin diseases. Information Governance Lead for the Practice.
Dr Basil Hashmi MBBS, MRCGP
Salaried GP
Dr Aysha Naz MBChB, MRCGP
Salaried GP
Dr Lindsey Harris MBChB (Birmingham), DRCOG, MRCGP
Salaried GP
Dr Alex Cooper MB BCh Cardiff
Salaried GP
Training Practice
Cumberland House is a training practice
GP Registrars and Medical Students: Fully qualified doctors gain special experience of general practice, this includes conducting surgeries, doing home visits and attending special clinics. At all times these GP Registrars are supervised by one of the partners.
Please note: Your medical records may be used for training purposes. If you have any objection to this, you should inform the surgery at your earliest opportunity.
Medical Students: We also have medical students with us from time to time as part of their studies and they can see patients in a clinic. Please tell the receptionist if you do not want to see a student. You will also be informed if a medical student is sitting in with a Doctor.
We are pleased to be involved in the training of future general practitioners. General Practice registrars are fully qualified doctors who have chosen general practice as the career they wish to pursue. They gain valuable experience by being based in the Practice for four months at a time. At all times they provide the same standard of care provided by the other doctors of the practice.
By the nature of the assessment of general practitioners, they may often video record consultations, this is for educational purposes only and helps the doctors improve their skills. If you do not wish your consultation to be video taped, just say so. Your care will not be affected in any way.
Senior doctors, monitoring training standards within the Practice, may occasionally view patient records. If you have any objection to this, you should inform the surgery at your earliest opportunity.
Practice Nursing
Advanced Nurse Practitioners
An Advanced Nurse Practitioner (ANP) is a registered nurse who has acquired the expert knowledge base, complex decision making skills and clinical competencies for expanded practice.
- Lucy Rosenberg
- Richard Simpkin
- Lisa Evans
Practice Nurses
Our Practice nurses are fully trained in all aspects of nursing in general practice. They are available by appointment and provide a wide range of health care. For example, dressings, cervical smears, suture removal, travel vaccinations, dietary advice, weight reduction and advice on aspects of health.
- Pam Power
- Anita Cartlidge
Other Practice Staff
Gill - Business Manager
Gill manages all practice finances, compliance and business development to ensure a sustainable high quality service. Enabling GP partners to focus on patient care. All clinicians request their annual leave via Gill.
Tory - Operations Manager
Tory leads daily practice operations, managing administrative and care navigation teams to ensure efficient patient services, Care Quality Commission (CQC) compliance, and staff performance. All staff report sickness to her. Clinicians first contact if need to be absent from work. Admin team follow up their initial report of absence via a call to Tory. All practice complaints and significant events come to Tory.
Mariam - Practice Services Manager
Mariam manages all aspects of the practice administration. Overseeing all admin functions to help improve the Patient experience. Ensuring all teams members have a robust induction and complete all necessary training to fulfil their role. Managing the annual leave requests to ensure the team can always operate at its best.
Kate - Business Administration Co-ordinator
Kate supervises the workflow team and Secretarial team. Ensuring all aspects of both teams are running efficiently, and identifying any problems they may encounter. Kate manages all IT issues, prescription queries and assisting Tory with safeguarding admin. Digital queries also go to Kate to help improve the practices digital inclusion.
Karen - Healthcare Assistant
Karen is available for all blood tests by appointment and routine health checks and simple dressings. Please ask at Reception for further information.
Secretarial Office
Sara and Shannon are responsible, amongst other things, for arranging hospital out patients appointments and medical reports.
Care Navigation Team
Bev, Deb, Emma, Alison, Karen B, Karen D, Karen P, Kelly, Louise, Helen, Hannah and Chloe.
Our Care Navigations are an integral part of our practice team and are usually the first contact for patients accessing our services. They look after the appointments system and try to keep things running as smoothly as possible and will be glad to help you in any way they can.
In line with the rest of the NHS, we operate a policy of zero tolerance to aggressive or abusive behaviour towards all of our staff.
Community Team
District Nurses
The District Nursing Team visit patients who are housebound and who need dressings and nursing care in their own home. They are based at Trentside Clinic, Stone and can be contacted on 0300 1240343.
Health Visitors
We have links to the team of Health Visitors who are attached to the practice. They are qualified nurses with special training and experience in child health, health promotion and education. They are responsible, with our nursing team, for the health and welfare of young patients registered with the practice. They are based at Trentside Clinic and can be contacted on 0300 3033923..
Midwives
A team of midwives attached to our practice look after our patients throughout pregnancy, providing antenatal and postnatal care. They are based at Trentside Clinic and can be contacted on 01782 672181. Clinics are held on Tuesday and Wednesday afternoons but you must have an appointment to attend.
Community Psychiatric Nurse
We have Community Psychiatric Nurse (CPN) who works with the surgery in our Mental Health Clinics and also provides support for patients in their own homes. Patients need to be referred to this service by their doctor. The CPN sees patients who may be suffering from depression, anxiety, bereavement, stress, abuse and relationship problems.
Primary Care Network
Since the NHS was created in 1948, the population has grown and people are living longer. Many people are living with long term conditions such as diabetes and heart disease or suffer with mental health issues and may need to access their local health services more often.
To meet these needs, GP practices are working together with community, mental health, social care, pharmacy, hospital and voluntary services in their local areas in groups of practices known as Primary Care Networks (PCNs). Continue reading about Primary Care Networks on the NHS England website.
PCN Strategic Development Lead and Digital Transformation Lead
Bernadette McCormick
First Contact Physiotherapist
Vincent McSweeney
Mental Health Practitioners
Chris Dalby and Nataliia Korchevska
Community Link Advisor
Kate Knapper
Urgent Care Practitioners
Alison Coleman and Kelsey Hill
Clinical Pharmacist
Hamed Younis
Pharmacy Technicians
Hayley Bickerton, Sarah Cooper and Liam Thomas
Care Coordinator
Tracy Talboys-Cotton
GP Assistant
Angel Allsop