8 High Street,
Stone, Staffordshire,
ST15 8AP

Cumberland House Surgery Newsletter September 2024


One Problem per Appointment

Please remember that clinicians are only allocated time for ONE PROBLEM per APPOINTMENT.

Why?

One problem as safety comes first and can cause a distraction from dealing with your main problem. Ensures no serious illness is missed. Allows the clinician to focus on one area at a time.

What May Help?

Before coming to your appointment, we ask if you can highlight your concerns. Thinking about important information and symptoms. Book another appointment for different areas.

Please also see our Self Help article 'Getting the Most out of a Consultation'.

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Staff Training

The Practice will be closed for staff training on 7th November 2024 and 5th December 2024.

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Training Practice

We are excited to announce that Cumberland House Surgery has reaccredited as a training practice. We welcome Dr Saluja, our new Registrar who is currently working with us. We also have two Medical Students who have joined the team for 4 weeks.

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Would You Like To See Your Records Online?

Please visit the NHS App Website to download the NHS app on your phone or tablet.

The practice organised for Digital Angels to attend the surgery in July 2024 to help patients with online services. We have received excellent feedback from patients.

Please do not hesitate to contact the surgery if you need help with the following:

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Flu and Covid Vaccines

We currently have clinics running weekdays throughout October.

If you require a weekend appointment. We are holding a clinic on: SATURDAY 12TH OCTOBER 2024.

If are you eligible and we have not yet contacted you to book your Influenza vaccine and Covid Vaccine, please call or visit the surgery to book.

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Friends of Cumberland House

We want to ensure that patients, their families and carers are represented and heard from at all stages of their treatment.

A Patient Participation Group (PPG) is generally made up of a group of volunteer patients and the Practice Manager. Patient participation groups meet on a regular basis to discuss the services on offer, and how improvements can be made for the benefit of patients and the practice. If you would like to join or receive please see our further information please visit our Patient Participation Group section.

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Cancel Unwanted Appointments

We would like to thank the majority of our patients that attend their appointments.

Please remember if you cannot attend your appointment, please contact us to cancel it As Soon As Possible please. Your appointment could be offered to another patient who may urgently need it

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New Staff

We have a new salaried GP starting with us in November. Dr Harris.