Repeat prescription requests should be handed in with 48 hours notice. The signed
prescription can be sent back to you if an stamped-addressed envelope if attached
or sent to local pharmacy of your choice.
For safety and efficiency reasons please do not request repeat prescriptions over
the phone as mistakes are more likely to occur.
Please note your repeat slip has a review date for you to see the doctor and may
contain other messages regarding your medicines.
Should a change in your medicines be directed by a specialist at a hospital out-patient
visit, please also allow 48 hours for this to be processed. Urgent changes in these
circumstances will be made through the hospital pharmacy.
We now have a secure website called Patient Access which allows you to request your
repeat prescription online. To access this service you will need to register for
an account prior to your first log in.
For security reasons the patient must prove their identity to the reception staff
who will then supply a registration document with personalised access code. The
patient can only apply in person and we require photo-ID for the person making the
application or alternatively a birth certificate if no photo ID is available. Only
patients aged 16 years and over are able to register for Patient Access.
All data contained within Patient Access is protected using the highest standard
internet security so you can be sure all your personal information is safe and secure.